Frequently Asked Questions about Our Chimney Sweep Services
Below you’ll find some of the most frequently asked questions about our chimney sweep company, along with helpful answers to guide you through the process.
Do I need to do anything before Mr Chimney Sweeps arrives?
Please read the following basic requirements:
Ensure the fire is cold and inactive
Ensure the fireplace is clear of ash and cinders
Remove any decorative items or obstacles around the fireplace
How can I tell if my chimney needs cleaning?
If it has not been swept in the last year while it has been active, it should be swept for safety as soon as possible. Additionally, signs such as a strong odor, excessive soot buildup, or reduced fireplace performance may indicate the need for a cleaning.
Are you fully insured?
We are fully insured for Sweeping and Chimney Repairs, such as working at height when fitting cowls. This ensures that both our team and your property are protected while we work.
My house insurance requires annual cleaning of my chimney. Do you take care of this?
Most policies require a professional chimney sweeping once every 12 months, so an annual visit and certification from Mr Chimney Sweeps should meet your insurance obligations. We provide an industry standard certificate of Chimney Sweeping when the job is complete.
What areas do you cover?
We work within a 30-mile radius of Spalding. Other areas are covered at an extra charge.
How long does a chimney sweeping appointment take?
A typical chimney sweep appointment takes about 1-2 hours, depending on the complexity and condition of the chimney. We always strive to complete our work efficiently and thoroughly to minimize any inconvenience to our customers.
How often should I have my chimney inspected?
It is recommended to have your chimney inspected at least once a year, even if it has not been used frequently. Regular inspections help identify any potential issues before they become major problems, ensuring the safety and efficiency of your chimney.
Can you service gas and wood-burning fireplaces?
Yes, our team of professionals is trained and experienced in servicing both gas and wood-burning fireplaces. We can provide cleaning, inspection, and maintenance services tailored to your specific fireplace type.
Do you provide stove maintenance and servicing?
Yes, we offer stove maintenance and servicing, such as replacing the fire rope for an airtight seal. Our skilled technicians can inspect and repair any worn or damaged components to keep your stove functioning efficiently and safely.